Understanding EOBs, ERAs, and Patient Balances

EOBs and ERAs explain exactly how payers adjudicated your claims. Reading them carefully ensures accurate posting and correct patient balances.
Confirm allowed amounts, contractual adjustments, co‑insurance, deductibles, and denial codes. Use standardized CARC/RARC codes to guide appeals and patient statements.
Clear patient communication backed by accurate posting builds trust and reduces inbound calls.
